Last updated: January 15, 2025
Privacy Policy
1. Scope
This policy explains how Sereva Violin handles information when you browse this website, contact our team, or use local catalog features. It applies to the softoasis.click website experience operated under the Sereva Violin brand.
2. Information you provide
If you use the contact form, we receive the name, email address, optional phone number, and message you submit. We use that information only to understand and respond to your request, provide support, and maintain a record of the conversation when reasonably necessary.
3. Local browser storage
Theme choice, cookie notice status, followed course IDs, and cart quantities are stored locally in your browser. These values help the interface remember your choices and are not, by themselves, sent to Sereva Violin.
4. Use and sharing
We use submitted information to answer requests, improve support, protect the website, and meet legal obligations. We do not sell personal information. We may share information with service providers who process it for website hosting, form delivery, or security under appropriate instructions.
5. Retention and security
We retain contact correspondence only as long as needed for the stated purpose, ongoing support, legitimate business records, or legal requirements. We use reasonable administrative and technical safeguards, although no internet transmission can be guaranteed completely secure.
6. Your choices
You can clear local storage through your browser settings. You may ask what personal information we hold, request correction or deletion where applicable, or object to a processing activity by contacting [email protected].
7. Children and changes
The service is intended for a general audience and is not directed at children under applicable privacy laws. We may update this policy when practices or legal requirements change and will show the latest revision date on this page.